We believe that your home purchase or sale should be an uncomplicated, positive experience, and we will do whatever we can to ensure that it is. This is why we offer an Ultimate Service® guarantee. We promise to make sure that every client is thrilled with our service.
We want to know what things are most important to you, the customer. Whether it’s a big backyard, a good school district, or city views, we can help. Tell us what you’re looking for. We’ll listen.
Together we’ll develop a customized service plan that reflects your specific needs. We promise to live up to these written commitments, or you have the right to cancel your buyer’s or seller’s agreement. That’s service on your terms!
We’ve surveyed thousands of Canadian customers to establish our high standards of performance we provide to every home buyer and seller. When our job is done, we’ll ask you to complete a Customer Satisfaction Survey so we can continue to improve.
A unique customer satisfaction program and business philosophy that has earned a *98% customer satisfaction rating from over 90,000 Canadian home buyers and sellers! That's a level of satisfaction that is unmatched in the industry.
*Based on survey responses from Canadian home buying and selling customers to December 31, 2021.*